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Accessing Your Settings

To manage your profile:
  1. Sign in to your Hallway account
  2. Click on your profile in the bottom-left corner of the sidebar
  3. Select Settings from the dropdown menu

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Updating Your Profile

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Personal Information

In the Profile tab, you can update:
  • Full Name - Your display name shown across Hallway
  • Email Address - Your primary email for notifications and sign-in
Changes to your profile are saved automatically when you click Save Changes.

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Profile Picture

Add a personal touch by uploading a profile picture:
  1. Go to Settings > Profile
  2. Click on your current avatar or the placeholder
  3. Select an image from your computer
  4. Your new avatar will be uploaded automatically
Supported formats: JPG, PNG, GIF (max 5MB)

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Notification Preferences

Control how and when Hallway notifies you in the Notifications tab:

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Email Notifications

  • Interview Completed - Get notified when a respondent completes an interview
  • Processing Complete - Know when your interview transcripts and insights are ready
  • Product Updates - Receive emails about new features and improvements
  • Marketing Emails - Receive tips, tutorials, and promotions

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Managing Notifications

  1. Go to Settings > Notifications
  2. Toggle each notification type on or off
  3. Click Save Preferences
We recommend keeping “Processing Complete” enabled so you know when your insights are ready to review.

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Workspace Settings

The Workspace tab lets you configure workspace-level features:
  • Respondent Attributes - Define demographic categories for segmenting research data
See Workspace Settings for detailed configuration options.

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Security Settings

The Security tab lets you manage your account security:
  • Change Password - Reset your password via email
  • View when your account was created
For password changes, see Getting Started with Your Account.